Shipping Policy

  • All Online orders are processed and shipped within 5 business days.
  • FREE shipping on $70 order
  • We work with Canada Post, USPS, UPS to ship all over Canada and USA.

LIVIVA Foods Return Policy

Customer satisfaction is our top priority. If you are unsatisfied with a purchase, you may return it within 30 days of the purchase date for a full refund or gift card, if the following conditions are met.

Please email us at for a return authorization. 
We will send instructions by email on how to proceed. 

Please note: Customers are responsible for all shipping return fees.
LIVIVA Foods is not responsible for products that are damaged or lost in transit.

LIVIVA Foods is not responsible for the following:

  • Products which have been opened or damaged by the customer.
  • Products which have been delayed in shipping due to an incorrect shipping address provided by the customer
  • Products which have not been stored in the correct fashion, per product instruction.

Please note:

  • Customers are responsible for the postage for shipping back the products.
  • If the delivered order is missing products or contains incorrect products, please contact us to remedy the problem.
  • Customers are responsible for submitting orders with correct address. If an order is lost or returned due to incorrect address, the order may be re-delivered at customer's cost or, if order is returned, the refund will be issued minus shipping charges already incurred.

LIVIVA Foods reserves the right to modify this policy at any time, by using our website you agree to all of our Terms and Conditions.

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